FAQ
Frequently Asked Questions
Is cinnabar real?
Yes. We offer genuine cinnabar jewelry products. Product details are provided on each product page.
Will my order come with tracking information?
Yes. Tracking information will be emailed once your order has shipped.
How long does shipping take?
Standard shipping usually takes 7-15 business days.
Can I return my order?
Yes. We accept returns within 30 days of delivery, subject to our Refund Policy.
How can I contact customer service?
Please email: